the operating system is not presently configured to run this application windows / 作業系統目前未設定執行此應用程式

When you try open any Microsoft Office product and pop-up the following screen "the operating system is not presently configured to run this application windows"



Please check did you installed Symantec Anti-Virus, recently i have implement Symantec Endpoint Protection Cloud on my client office, after install some user report the following error message and can't open any Word/excel/outlook.



If your problem is cause by Symantec Endpoint Protection Cloud, please try open it and update the definitions, after update it will back to normal.